The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.

Seller Inventory # 31UMYP00469T_ns

Contact seller

Report this item

Bibliographic Details

Title: The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Publisher: Harvard Business Review Press
Publication Date: 1996
Language: English
ISBN 10: 0875844480
ISBN 13: 9780875844480
Binding: Hardcover
Condition: good

About this title

Synopsis

Argues that consumer and employee loyalty are key to success, and discusses how to obtain and preserve loyalty

About the Author

Fred Reichheld is a Director Emeritus of Bain & Company and a Bain Fellow. He is also the author of Loyalty Rules!.

"About this title" may belong to another edition of this title.

Store Description

Blue Vase Marketplace is a family owned business and has been selling used books since 2012. We place the utmost importance on customer satisfaction.

Visit Seller's Storefront

Seller's business information

Blue Vase Marketplace, LLC
94 W. Golden Meadow Dr., Maple City, MI, 49664, U.S.A.

Sale & Shipping Terms

Terms of Sale

Shipping Terms

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	3 to 14 business days	3 to 6 business days
First item	US$ 0.00	US$ 9.99

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.