The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Frederick F. Reichheld, Thomas Teal
266 ratings by Goodreads
Language: English
Published by Harvard Business Review Press, 1996
- Hardcover
- Used
Seller: BookHolders, Towson, MD, U.S.A.BookHolders
5-star seller
AbeBooks seller since June 19, 2001
Hardcover
Condition: Used - Good
US$ 6.01
Free Shipping
Ships within U.S.A.
Quantity: 1 available
Add to basketFree 30-day returns
Item description from seller
[ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: reprint ] Publisher: Harvard Business School Press Pub Date: 10/2/2008 Binding: Hardcover Pages: 323 reprint edition.
Seller Inventory # 6418323
- Title
- The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
- Author
- Frederick F. Reichheld, Thomas Teal
- Publisher
- Harvard Business Review Press
- Publication year
- 1996
- Condition
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0875844480
- ISBN 13
- 9780875844480
Argues that consumer and employee loyalty are key to success, and discusses how to obtain and preserve loyalty
"Synopsis" may belong to another edition of this title.
About the Author
Fred Reichheld is a Director Emeritus of Bain & Company and a Bain Fellow. He is also the author of Loyalty Rules!.
"About the title" may belong to another edition of this title.
Shipping rates within U.S.A.
| Item | 3 to 10 business days | 1 to 5 business days |
|---|---|---|
| First item | US$ 0.00 | US$ 9.98 |
Payment methods
Specialty
College TextbooksSeller's business information
BookHolders
2137 Hallmark dr
gambrills, MD U.S.A. 21054
Terms of sale
Returns: 30 day returns.
Shipping terms
Orders usually ship within 2 business days.