The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value. This item is unavailable.
Reichheld, Frederick F., Teal, Thomas
266 ratings by Goodreads
Language: English
Published by Harvard Business Review Press, 1996
- Hardcover
- Used
Heritage seller
Seller: Wonder Book, Frederick, MD, U.S.A.Wonder Book
5-star seller
AbeBooks seller since November 1, 1997
Unavailable
Hardcover
Condition: Used - Very good
US$ 6.99
Item description from seller
Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Seller Inventory # K09P-00666
- Title
- The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
- Author
- Reichheld, Frederick F., Teal, Thomas
- Publisher
- Harvard Business Review Press
- Publication year
- 1996
- Condition
- Very Good
- Dust jacket
- Dust Jacket Included
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0875844480
- ISBN 13
- 9780875844480
Argues that consumer and employee loyalty are key to success, and discusses how to obtain and preserve loyalty
"Synopsis" may belong to another edition of this title.
About the Author
Fred Reichheld is a Director Emeritus of Bain & Company and a Bain Fellow. He is also the author of Loyalty Rules!.
"About the title" may belong to another edition of this title.
Search results for The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
There are 51 more copies of this bookView all results