The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Reichheld, Frederick F.,Teal, Thomas
266 ratings by Goodreads
Language: English
Published by Harvard Business Review Press, 1996
- Hardcover
- Used

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- Title
- The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
- Author
- Reichheld, Frederick F.,Teal, Thomas
- Publisher
- Harvard Business Review Press
- Publication year
- 1996
- Condition
- Good
- Binding
- hardcover
- Language
- English
- ISBN 10
- 0875844480
- ISBN 13
- 9780875844480
Argues that consumer and employee loyalty are key to success, and discusses how to obtain and preserve loyalty
"Synopsis" may belong to another edition of this title.
About the Author
Fred Reichheld is a Director Emeritus of Bain & Company and a Bain Fellow. He is also the author of Loyalty Rules!.
"About the title" may belong to another edition of this title.
New Legacy Books
Annandale, NJ, U.S.A.
5-star seller
AbeBooks seller since March 3, 2017
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New Legacy Books, LLC
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