MOF, A Pocket Guide: IT Service Operations Management
Pultorak, Dave,Quagliariello, Pete
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Language: English
Published by Van Haren Pub, 2005
- Softcover
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- Title
- MOF, A Pocket Guide: IT Service Operations Management
- Author
- Pultorak, Dave,Quagliariello, Pete
- Publisher
- Van Haren Pub
- Publication year
- 2005
- Condition
- Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 9077212108
- ISBN 13
- 9789077212103
This guide to the Microsoft Operations Framework provides information that enables organizations to achieve mission-critical system reliability, availability, supportability, and manageability of Microsoft products and technologies. Best practice guidance and solutions built on the Information Technology Infrastructure Library (ITIL) are provided, and have been customized for Microsoft products and technologies. Information is also included on the development of MOF core models and specific content built on ITIL as the best practice baseline, and how to apply Microsoft products and technologies to enable support of MOF/ITIL automation.
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About the Author
Dave Pultorak is the principal of Pultorak & Associates, a firm that specializes in business process design and improvement.
"About the title" may belong to another edition of this title.
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