Management of Service Operations. This item is unavailable.
7 ratings by Goodreads
Language: English
Published by Cengage Learning, 2004
- Softcover
- Used
Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
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Unavailable
Softcover
Condition: Used - Good
US$ 6.30
Item description from seller
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # GRP8998855
- Title
- Management of Service Operations
- Author
- Race, Peter, Wright, Nevan
- Publisher
- Cengage Learning
- Publication year
- 2004
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1844800512
- ISBN 13
- 9781844800513
- Edition
- 2nd Edition.
- Item weight
- 0.728 pounds
- Dimensions
- N/A
The second edition of The Management of Service Operations retains the first edition's direct and straightforward language but adds three chapters to give greater depth in the areas of supply chain management. New case studies have been added and a companion website will provide updates to development on management theory and practice. The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and everyday examples are drawn on to give practical advice on how to make more efficient use of resources in order to gain competitive advantage. The text concludes with a chapter on change management designed to alter the culture of an organization in order to motivate staff to achieve common goals.
"Synopsis" may belong to another edition of this title.
About the Author
J. Nevan Wright is a Principal Lecturer in Management with the Auckland Institute of Technology, New Zealand.
"About the title" may belong to another edition of this title.