Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace
Language: English
Published by Human Givens Publishing Ltd, 1999
- Softcover
- Used
Seller: Country House Library, Corby, United KingdomCountry House Library
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Softcover
Condition: Used - Good
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- Title
- Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace
- Author
- Dawes, Mark and Winn, Denise
- Publisher
- Human Givens Publishing Ltd
- Publication year
- 1999
- Condition
- Used; Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1899398023
- ISBN 13
- 9781899398027
- Item weight
- 300 grams
One in five workers are violently attacked or abused at work every year. This guide shows how to prevent conflict escalating out of control when dealing with angry customers, patients and clients, and, if it's too late for that, how to handle even the most frightening of situations safely.
"Synopsis" may belong to another edition of this title.
Country House Library
Corby, United Kingdom
5-star seller
AbeBooks seller since October 24, 2025
Shipping rates from United Kingdom to U.S.A.
| Item | 7 to 10 business days | 5 to 10 business days |
|---|---|---|
| First item | US$ 16.16 | US$ 25.82 |
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Preloved and vintage books. First editions and collections.
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VintageSeller's business information
Bluebell Abbey Ltd
5 Pywell Road
Corby, United Kingdom NN17 5WA