The Market Value Process: Bridging Customer & Shareholder Value
Language: English
Published by Jossey-Bass, 1996
- Hardcover
- Used

Seller: Goodwill of Silicon Valley, SAN JOSE, CA, U.S.A.Goodwill of Silicon Valley
AbeBooks seller since June 28, 2024
Condition: Used - Good
US$ 19.61
Quantity: 2 available
Add to basketItem description from seller
Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Good condition! Any other included accessories are also in Good condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear.
Seller Inventory # GWSVV.0787902756.G
- Title
- The Market Value Process: Bridging Customer & Shareholder Value
- Author
- Cleland, Alan S.; Bruno, Albert V.
- Publisher
- Jossey-Bass
- Publication year
- 1996
- Condition
- good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0787902756
- ISBN 13
- 9780787902759
Earn the loyalty of your customers and the allegiance of yourshareholders at the same time. The Market Value Process provides agroundbreaking, practical approach to linking customer andshareholder value in a marketplace where price-cutting is king. Itdetails a twelve-step framework for determining how well customerneeds are being met, building strategies for meeting those needs,and ensuring those strategies create enough customer andshareholder value to work successfully. With new thoughts on topicssuch as teamwork and core competencies, this book defines a generalmanagement and financial approach to strategy building everyexecutive should consider.
"Synopsis" may belong to another edition of this title.
About the Author
Alan S. Cleland and Albert V. Bruno are the authors of The Market Value Process: Bridging Customer & Shareholder Value, published by Wiley.
"About the title" may belong to another edition of this title.
Goodwill of Silicon Valley
SAN JOSE, CA, U.S.A.
AbeBooks seller since June 28, 2024
Shipping rates within U.S.A.
| Item | 3 to 5 business days | 1 to 3 business days |
|---|---|---|
| First item | US$ 3.99 | US$ 7.99 |
Payment methods
Store description
Goodwill of Silicon Valley’s mission is to support our employees, our customers, and people with challenging barriers to employment; to raise their standard of living and improve their lives through our services and social enterprise. Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We do this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help people overcome barriers to employment, build sustainable livelihoods, and transform their lives and communities.…
Specialty
All, potentially Comics and Collectibles as wellSeller's business information
Goodwill of Silicon Valley
1080 North 7th Street
San Jose, CA U.S.A. 95112
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks website. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the [Ask bookseller a question] link to contact us and we'll respond within 2 business days.
Shipping terms
Books are shipped 1-2 business days following receipt of payment.
Standard Flat rate $3.99 shipping per item via UPS. Delivery between 3-8 days depending on location in U.S. We are located in California.