The Market Value Process: Bridging Customer and Shareholder Value (Jossey-Bass Business & Management). This item is unavailable.
Language: English
Published by Jossey-Bass 1996-07-31, 1996
- Hardcover
- New
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Seller Inventory # 6666-WLY-9780787902759
- Title
- The Market Value Process: Bridging Customer and Shareholder Value (Jossey-Bass Business & Management)
- Author
- Alan S. Cleland, Albert V. Bruno
- Publisher
- Jossey-Bass 1996-07-31
- Publication year
- 1996
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0787902756
- ISBN 13
- 9780787902759
Discover a unique, cross-functional approach to developingstrategy
Earn the loyalty of your customers and the allegiance of yourshareholders at the same time. The Market Value Process provides agroundbreaking, practical approach to linking customer andshareholder value in a marketplace where price-cutting is king. Itdetails a twelve-step framework for determining how well customerneeds are being met, building strategies for meeting those needs,and ensuring those strategies create enough customer andshareholder value to work successfully. With new thoughts on topicssuch as teamwork and core competencies, this book defines a generalmanagement and financial approach to strategy building everyexecutive should consider.
Earn the loyalty of your customers and the allegiance of yourshareholders at the same time. The Market Value Process provides agroundbreaking, practical approach to linking customer andshareholder value in a marketplace where price-cutting is king. Itdetails a twelve-step framework for determining how well customerneeds are being met, building strategies for meeting those needs,and ensuring those strategies create enough customer andshareholder value to work successfully. With new thoughts on topicssuch as teamwork and core competencies, this book defines a generalmanagement and financial approach to strategy building everyexecutive should consider.
"Synopsis" may belong to another edition of this title.
About the Author
Alan S. Cleland and Albert V. Bruno are the authors of The Market Value Process: Bridging Customer & Shareholder Value, published by Wiley.
"About the title" may belong to another edition of this title.
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