Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done
Language: English
Published by Meghan Kiffer Pr, 2010
- Softcover
- Used
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
AbeBooks seller since March 16, 2007
Condition: Used - Very good
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The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Seller Inventory # GOR005633295
- Title
- Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done
- Author
- Swenson, Keith D.
- Publisher
- Meghan Kiffer Pr
- Publication year
- 2010
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0929652126
- ISBN 13
- 9780929652122
- Item weight
- 476 grams
There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. Here are examples of what recognized experts have have recently written on the topic:
Advancing to support more knowledge work is the goal of many organizations,
thus there is a new groundswell of activity around unstructured processes.
- Jim Sinur, VP of Research, Gartner
I think a sea change is coming in the process world.
-Connie Moore, Research Vice President, Forrester
The sea of change Moore refers to is about technology that is able to support knowledge workers. The work of a knowledge worker is by its nature unpredictable and can not be handled by more formalized process definition techniques.
For executives and managers of knowledge workers, "Mastering the Unpredictable" will:
- Explain the need and why previous technological approaches don't meet the need
- Explain the current technology gap, and the new technology that can close the gap
- Lay out the options that can increase the efficiency and effectiveness of their organizations
- Equip them to best take advantage of this evolving trend
"Synopsis" may belong to another edition of this title.
WorldofBooks
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