Title: Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done
Publisher: Meghan Kiffer Pr
Publication Date: 2010
Language: English
ISBN 10: 0929652126
ISBN 13: 9780929652122
Binding: Paperback
Condition: new

About this title

Synopsis

The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality.
There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. Here are examples of what recognized experts have have recently written on the topic:
    Advancing to support more knowledge work is the goal of many organizations,
    thus there is a new groundswell of activity around unstructured processes.
      - Jim Sinur, VP of Research, Gartner
    I think a sea change is coming in the process world.
      -Connie Moore, Research Vice President, Forrester
The sea of change Moore refers to is about technology that is able to support knowledge workers. The work of a knowledge worker is by its nature unpredictable and can not be handled by more formalized process definition techniques.
For executives and managers of knowledge workers, "Mastering the Unpredictable" will:

Explain the need and why previous technological approaches don't meet the need
Explain the current technology gap, and the new technology that can close the gap
Lay out the options that can increase the efficiency and effectiveness of their organizations
Equip them to best take advantage of this evolving trend

"About this title" may belong to another edition of this title.

Store Description

We are dedicated to providing customers with easy, flawless transactions and excellent books! We provide 100% customer satisfaction and are always here to answer any questions or concerns for our customers.

Visit Seller's Storefront

Seller's business information

Farm For Books Inc
1734 Bellaire Street, Denver, CO, 80220, U.S.A.

Sale & Shipping Terms

Terms of Sale

Shipping Terms

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 14 business days	3 to 8 business days
First item	US$ 5.50	US$ 12.75

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.