Title: Navigating the Storm: Best Practices for Conflict Management, Communicating with Difficult People, Problem Solving, and Decision Making (Paperback)
Publisher: Kendall/Hunt Publishing Company
Publication Date: 2025
Language: English
ISBN 13: 9798385198801
Binding: Paperback
Condition: new

About this title

Synopsis

We look at conflict as a team breaker, but when managed the right way, it can become a team builder. Conflict is inevitable. The question is not if conflict will happen in your workplace, but when it will happen.

Managing conflict and working with difficult people are not favorite topics, but this is a discussion that needs to be brought to the leadership table. To manage unpleasant situations, enhance relationships, and build trust, it is time to address issues that can make the difference between positive and negative working environments.

Are you ready to embark on this journey?

Here is a breakdown of the path we take to Navigate the Storm and chart a course for a toxic turnaround.

Explore the Impact of Negative Behaviors
Define Conflict Management
Clarify De-escalation Techniques
Learn to Act Instead of React
Recognize Difficult Personalities
Examine Ways to Communicate with Difficult Personalities
Acquire Decision Making and Problem Solving Strategies

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