Operations Management continues to promote student understanding of the important role of operations management in business. The new fourth Canadian edition features the latest concepts and applications while preserving the core features that have made the text a market leader.

With Canadian content and examples throughout, Stevenson and Hojati's balanced approach, careful explanations and clear, concise style is consistently praised for its ability to engage students. Operations Management supports students in understanding the important operations management concepts as well as applying tools and methods. By providing detailed examples and lots of opportunity to practice, the new edition continues to offer more support for 'doing Operations' than any other text.

New to the fourth Canadian edition, every copy of Operations Management includes access to Connect - McGraw-Hill's innovative online study and testing program. In addition to an interactive eBook and study resources, Connect also includes algorithmic problems within the homework assessment tool. This fully integrated solution helps students master the concepts, practise problems, and ultimately achieve success.

About the Authors

Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.

Dr. Hojati is an associate professor of operations management in the Edwards School of Business at the University of Saskatchewan. He teaches operations management and purchasing and supply management. He has taught and prepared teaching materials for the Purchasing Management Association of Canada. His articles have appeared in the International Journal of Production Economics, Production & Inventory Management Journal, and others. His research interests are in the applications of operations research techniques in operations. Dr. Hojati received a bachelor’s degree in economics and a master’s degree in operational research from London School of Economics, and a Ph.D. in management science from the University of British Columbia. He is certified in Production and Inventory Management (CPIM), awarded by APICS (the Association for Operations Management).

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