DON'T PROVE THEM RIGHT
Language: English
Published by Independently published, 2026
- Softcover
- New
Seller: PBShop.store US, Wood Dale, IL, U.S.A.PBShop.store US
AbeBooks seller since April 7, 2005
Condition: New
US$ 20.86
Quantity: Over 20 available
Add to basketItem description from seller
New Book. Shipped from UK. Established seller since 2000.
Seller Inventory # L2-9798172746390
- Title
- DON'T PROVE THEM RIGHT
- Author
- H Awad, Mark
- Publisher
- Independently published
- Publication year
- 2026
- Condition
- New
- Binding
- PAP
- Language
- English
- ISBN 13
- 9798172746390
- Item weight
- 209 grams
THE CUSTOMER HAS ALREADY MET YOU BEFORE YOU INTRODUCE YOURSELF.
Before a customer walks through your door, he may already have a picture of you in his mind.
The aggressive salesperson.
The shark.
The person who cares more about the commission than the customer.
You didn't create that picture.
But what you do next can either destroy it—or prove it right.
Drawing from years of experience as a general manager in the automobile business, Mark H. Awad reveals the psychology he used to turn pressure into trust, confusion into clarity, and difficult customers into relationships.
Through unforgettable real-world stories—from the shark on the sales floor, to the whale in the finance office, to the killer whale who unexpectedly becomes the lifeguard—Awad shows why the strongest salesperson isn't always the one who talks the most, pushes the hardest, or knows the most closing techniques.
Sometimes the best close is to stop closing.
Sometimes the customer doesn't need more choices. He needs clarity.
Sometimes “I need to think about it” isn't an objection at all. It's a misunderstanding waiting to be discovered.
And sometimes the fastest way to earn someone's trust is to do exactly the opposite of what they expect.
This isn't just a book about selling cars.
It's about selling anything.
It's about leadership, communication, human behavior, and one principle that can change the way people see you:
Whatever you do—DON'T PROVE THEM RIGHT.
"Synopsis" may belong to another edition of this title.
PBShop.store US
Wood Dale, IL, U.S.A.
AbeBooks seller since April 7, 2005
Shipping rates within U.S.A.
| Item | 7 to 14 business days | 7 to 14 business days |
|---|---|---|
| First item | US$ 0.00 | US$ 0.00 |
Payment methods
Store description
We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…
Specialty
Hardbacks, PaperbacksSeller's business information
Pbshop.co.uk Ltd
Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, United Kingdom GL7 4BX
Terms of sale
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We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
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Books are shipped from UK warehouse. Delivery thereafter is between 4 and 14 business days dependant upon your location - please do contact us with any queries you may have.