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Bibliographic Details

Title: Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
Publisher: McGraw Hill
Publication Date: 2007
Language: English
ISBN 10: 0071493042
ISBN 13: 9780071493048
Binding: Soft cover
Condition: very_good

About this title

Synopsis

Perfect Phrases for the Right Situation, Every Time

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

About the Author

Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.

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Greenworldbooks
3703 Avenue E East, Arlington, TX, 76011, U.S.A.

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