Perfect Solutions for Difficult Employee Situations
Language: English
Published by McGraw Hill, 2005
- Softcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Good
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Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Seller Inventory # 00108457429
- Title
- Perfect Solutions for Difficult Employee Situations
- Author
- Kemp, Sid
- Publisher
- McGraw Hill
- Publication year
- 2005
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0071444521
- ISBN 13
- 9780071444521
Practical methods for solving messy problems in the office
From underperformance to office romances to interpersonal conflicts, Perfect Solutions for Difficult Employee Situations gives you effective techniques for solving 401 sticky employee situations. Drawing on top psychological and management methods to help you avoid problems--and prepare for you when they do arise--this survival guide features "perfect phrases" for responding to difficult or uncomfortable situations and treating employees with sensitivity and concern.
Addressing hot-button topics such as fairness, poor performance, diversity, sex, anger, and inappropriate behavior, each chapter features a script for the solution and extra advice for such challenges as:
- Handling a crisis in an employee's life
- Negotiating salary and announcing pay cuts
- Managing personal problems, from body odor to personal calls
- Responding to accusations of sexual harrassment
- Addressing generational problems
- Enlisting expert assistance
"Synopsis" may belong to another edition of this title.
About the Author
Sid Kemp is a management consultant offering effective solutions for conflict prevention, conflict resolution, and team management to the Fortune 500, small businesses, and also state and federal government agencies.
"About the title" may belong to another edition of this title.
World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
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