This unique book includes a collection of concepts and tools for everyone who cares about continuous improvement. Topics covered range from Six Sigma to total quality management to basic reference information about quality tools and techniques. If you are looking for a quick reference guide with a focus on the philosophies and practices of quality management, this book will surely prove to be an excellent resource. Explanations of key concepts are provided along with examples of tools, tables, charts, maps, and other graphic illustrations to help gain a thorough understanding.

Topics included in this resourceful book include: benchmarking, Kaizen, control charts, design of experiments, Kano Model, process capability and control, Six Sigma, statistical quality control, and Voice of the Customer (VOC).

About the Author

Dr. Jack B. ReVelle has been a consultant to a broad variety of organizations throughout the world, helping clients to better understand and continuously improve their processes through the use of a broad range of Six Sigma and continuous improvement tools, techniques, and methods. He holds a Ph.D. in industrial engineering and management from Oklahoma State University. In addition to publishing several books and authoring many award-winning articles, his service in professional associations and with various quality awards is unparalleled. ReVelle has been a judge for the RIT-USA Today Quality Cup, a member of the board of directors for the Arizona Govenor's Awards for Quality, a member of the Board of Examiners for the Malcolm Baldrige National Quality Award, and a member of the Award's Council for the California Govenor's Award for Quality.

"About this title" may belong to another edition of this title.

Store Description

Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books ? giving both new and preloved titles a second life. The company also operates World of Books ? Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world?s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission

Visit Seller's Storefront

Seller's business information

SBYB, Inc.
900 Knell Road, Montgomery, IL, 60538, U.S.A.

Sale & Shipping Terms

Terms of Sale

Shipping Terms

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 12 business days	3 to 6 business days
First item	US$ 0.00	US$ 10.95

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.