Quality Management. Introduction to Total Quality Management for Production, Processing, and Services

Davis, S, B.

ISBN 10: 0536675228 / ISBN 13: 9780536675224

Published by Pearson, 2000

About this Item

This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1500grams, ISBN:9780536675224.

Seller Inventory # 5958064

Bibliographic Details

• Title: Quality Management. Introduction to Total Quality Management for Production, Processing, and Services
• Publisher: Pearson
• Publication Date: 2000
• Language: English
• ISBN 10: 0536675228
• ISBN 13: 9780536675224
• Binding: Soft cover
• Edition: 3rd Edition
• Condition: Good
• Seller catalogs:
  • Business

About this title

Synopsis

This direct, straightforward book provides readers with material that focuses on making the theories and principles of total quality practical and useful. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books. Practitioners in a corporate setting will find it a valuable guide in helping them understand and implement total quality. Topics which are covered include Quality and Global Competitiveness, Strategic Planning and Execution, Quality Management and Ethics, and Communication and Interpersonal Relations. For settings in which people want to learn to be effective agents of the total quality approach, or are attempting to implement total quality.