Quality Management : Introduction to Total Quality Management for Production, Processing and Services. This item is unavailable.
33 ratings by Goodreads
Language: English
Published by Pearson Education, Limited, 1999
- Hardcover
- Used
Seller: Better World Books: West, Reno, NV, U.S.A.Better World Books: West
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Unavailable
Hardcover
Condition: Used - Very good
US$ 10.33
Item description from seller
Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # 2211476-75
- Title
- Quality Management : Introduction to Total Quality Management for Production, Processing and Services
- Author
- Goetsch, David L.
- Publisher
- Pearson Education, Limited
- Publication year
- 1999
- Condition
- Very Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0130116386
- ISBN 13
- 9780130116383
- Edition
- 3rd Edition
- Item weight
- 3.049 pounds
- Dimensions
- N/A
This easy-to-use book gives future managers, engineers, technologists and technicians both the tools and know-how to guide an organization to world-class quality and competitiveness. Straightforward in approach, it helps readers understand both the “big picture” behind Total Quality Management as well as its individual elements, and readily applies theories and principles to the real world today. Organized into two part: quality management's philosophy and concepts; and tools and techniques. Examines global integration and Asian economic trends; the future of quality management; revolutionary thinking in strategic planning; beliefs vs. behavior and why they are often different; global partnering and education/business partnerships; value perception and customer loyalty; problem-solving in a total-quality setting, and much more. For anyone interested in learning more about quality management.
"Synopsis" may belong to another edition of this title.
From the Back Cover
This easy-to-use book gives future managers, engineers, technologists and technicians both the tools and know-how to guide an organization to world-class quality and competitiveness. Straightforward in approach, it helps readers understand both the “big picture” behind Total Quality Management as well as its individual elements, and readily applies theories and principles to the real world today. Organized into two part: quality management's philosophy and concepts; and tools and techniques. Examines global integration and Asian economic trends; the future of quality management; revolutionary thinking in strategic planning; beliefs vs. behavior and why they are often different; global partnering and education/business partnerships; value perception and customer loyalty; problem-solving in a total-quality setting, and much more. For anyone interested in learning more about quality management.
"About the title" may belong to another edition of this title.