Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort
Language: English
Published by McGraw-Hill, 1995
- Hardcover
- New
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- Title
- Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort
- Author
- Howe, Roger J.
- Publisher
- McGraw-Hill
- Publication year
- 1995
- Condition
- new
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0070305838
- ISBN 13
- 9780070305830
- Edition
- 2nd Edition
Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
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About the Author
Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.
"About the title" may belong to another edition of this title.
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