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Synopsis
Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
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About the Author
Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.
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Quality on Trial: Bringing Bottom-Line Accountability to the Qual
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Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort
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Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort (2nd Ed.)
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Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort
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Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort
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Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort, Second Edition
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Hardcover. Condition: Like New. 2nd Edition. Mcgraw-Hill, Inc. 1995. NY. Hardcover. 4to (large format). As new copy in as new dust jacket. Illustrated with line drawings, tables, and diagrams in black and white. Indexed. 163 pages. Next day shipping guaranteed. Seller Inventory # 002044
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Quality on Trial
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Quality on Trial
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Quality on Trial
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Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort
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