Mcgraw-Hill, Inc. 1995. NY. Hardcover. 4to (large format). As new copy in as new dust jacket. Illustrated with line drawings, tables, and diagrams in black and white. Indexed. 163 pages. Next day shipping guaranteed.

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Bibliographic Details

Title: Quality on Trial: Bringing Bottom-Line Accountability to the Quality Effort, Second Edition
Publisher: McGraw-Hill
Publication Date: 1995
Language: English
ISBN 10: 0070305838
ISBN 13: 9780070305830
Binding: Hardcover
Edition: 2nd Edition
Condition: Like New

About this title

Synopsis

Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b

About the Author

Maynard Howe, Ph.D. (San Diego, CA) is a partner and the Worldwide Knowledge Management Practice Leader for USWeb.

"About this title" may belong to another edition of this title.

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