Restaurant Service : Beyond the Basics. This item is unavailable.
Language: English
Published by Wiley & Sons, Incorporated, John, 1994
- Softcover
- Used
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Softcover
Condition: Used - Very good
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Item description from seller
Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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- Title
- Restaurant Service : Beyond the Basics
- Author
- Litrides, Carol A., Axler, Bruce H.
- Publisher
- Wiley & Sons, Incorporated, John
- Publication year
- 1994
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0471514764
- ISBN 13
- 9780471514763
- Item weight
- 1.618 pounds
- Dimensions
- N/A
Timely, authoritative, and practicalan incomparable guide to the crucial "difference makers" that keep patrons coming back
When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
- Step-by-step guidance on extraordinary table and guest servicefrom meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
- A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
- Detailed procedures for service setup and administration
- How to feature and serve luxuries and regional specialties that add sizzle to your menu
- ADA requirements and how to comply with them
- And more
"Synopsis" may belong to another edition of this title.
About the Author
CAROL A. LITRIDES is Assistant Director of the Hospitality Management Program at ITT Technical Institute, Maitland, Florida. A former director of training at Tavern on the Green in New York City, she is a successful consultant in restaurant training, marketing, and service. BRUCE H. AXLER is Director of the School of Hotel, Restaurant, and Tourism Management at Fairleigh Dickinson University. He has written more than fifteen books on the hospitality industry and is a successful restaurant entrepreneur.
"About the title" may belong to another edition of this title.
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