Effective recruitment and selection is the key to any business success, especially in the restaurant industry. Building off the keys to running a SMART Restaurant, this book is the first 'pillar' in the SMART Restaurant Guide series. The book focuses on the key processes and systems to effectively hire talented restaurant employees and managers to ensure a proper skill and cultural fit within your restaurant or hotel. Written by restaurant operators with backgrounds in both Operations and Headhunting/Recruiting, the book is perfect for managers and franchisees looking to move their team's performance to another level. Key topics include understanding the key 'talent chips' needed by position, manpower planning, understanding the cost of turnover, effective recruitment ad strategies, where to 'fish' for great talent and how to REALLY interview effectively and get beyond 'gut feel' to find people who will fit your culture.

About the Author

TJ Schier is the President of SMART Restaurant Group and a long-time industry consultant and speaker. He has authored numerous books on restaurant service and operations (including the 2012 release SMART Restaurant Guide to Effective Food Service Operations) and motivating today's generation (Send Flowers to the Living!). In addition to speaking at dozens of manager and franchise conferences each year, he leads the SMART Restaurant Group which owns over a dozen high-performing fast casual restaurants in Texas. Albert Houpy is a long-time restaurant industry veteran with vast multi-unit operational skills as well as formerly owning his own Hospitality Recruitment company. He is currently the Director of Operations for SMART Restaurant Group overseeing the people development and operational excellence of the fast-growing group. Enjoy learning about recruiting from real operators with a track record of success!

"About this title" may belong to another edition of this title.

Store Description

Visit Seller's Storefront

Seller's business information

Edward Bowditch Ltd
Exstowe, Exton, Exeter, EX3 0PP, United Kingdom

Sale & Shipping Terms

Terms of Sale

Legal entity name: Edward Bowditch Ltd
Legal entity form: Limited company
Business correspondence address: Exstowe, Exton, Exeter, EX3 0PP
Company registration number: 04916632
VAT registration: GB834241546
Authorised representative: Mr. E. Bowditch

Shipping Terms

Orders usually dispatched within two working days. Please note that at this time all domestic United Kingdom orders are sent by trackable UPS courier, we choose not to offer a lower cost alternative.

Shipping rates from United Kingdom to U.S.A.

Shipping rates from United Kingdom to U.S.A.
Order quantity	7 to 14 business days	2 to 3 business days
First item	US$ 13.20	US$ 33.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.