SMART Restaurant Guide To Recruiting & Selection

Effective recruitment and selection is the key to any business success, especially in the restaurant industry. Building off the keys to running a SMART Restaurant, this book is the first 'pillar' in the SMART Restaurant Guide series. The book focuses on the key processes and systems to effectively hire talented restaurant employees and managers to ensure a proper skill and cultural fit within your restaurant or hotel. Written by restaurant operators with backgrounds in both Operations and Headhunting/Recruiting, the book is perfect for managers and franchisees looking to move their team's performance to another level. Key topics include understanding the key 'talent chips' needed by position, manpower planning, understanding the cost of turnover, effective recruitment ad strategies, where to 'fish' for great talent and how to REALLY interview effectively and get beyond 'gut feel' to find people who will fit your culture.

TJ Schier is the President of SMART Restaurant Group and a long-time industry consultant and speaker. He has authored numerous books on restaurant service and operations (including the 2012 release SMART Restaurant Guide to Effective Food Service Operations) and motivating today's generation (Send Flowers to the Living!). In addition to speaking at dozens of manager and franchise conferences each year, he leads the SMART Restaurant Group which owns over a dozen high-performing fast casual restaurants in Texas. Albert Houpy is a long-time restaurant industry veteran with vast multi-unit operational skills as well as formerly owning his own Hospitality Recruitment company. He is currently the Director of Operations for SMART Restaurant Group overseeing the people development and operational excellence of the fast-growing group. Enjoy learning about recruiting from real operators with a track record of success!