The Service Consultant: Principles of Service Management and Ownership
Language: English
Published by Delmar Publishers Inc, 2020
- Softcover
- New
Softcover
Condition: New
US$ 264.52
US$ 5.50 shipping
Ships within U.S.A.
Quantity: 1 available
Add to basketFree 30-day returns
Item description from seller
New Copy. Customer Service Guaranteed.
Seller Inventory # 25T58_79_0357671260
- Title
- The Service Consultant: Principles of Service Management and Ownership
- Author
- Garner, Ronald
- Publisher
- Delmar Publishers Inc
- Publication year
- 2020
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0357671260
- ISBN 13
- 9780357671269
- Edition
- 2nd Edition
Designed to prepare readers for a successful career as an automotive service consultant, THE SERVICE PRINCIPLES OF SERVICE MANAGEMENT AND OWNERSHIP, Second Edition teaches readers how to maximize profits and improve customer satisfaction in an automotive business. With coverage of task-oriented procedures for day-to-day operations as well as communications, relations, supervision, and customer delivery, this practical book provides readers with an in-depth examination of the multi-faceted responsibilities of an automotive service consultant. In addition, the second edition contains updated examples, activities, technology, case studies, and visual aids so that readers are exposed to the most up-to-date information in the field.
"Synopsis" may belong to another edition of this title.
Shipping rates within U.S.A.
| Item | 4 to 14 business days | 3 to 8 business days |
|---|---|---|
| First item | US$ 5.50 | US$ 12.75 |
Payment methods
Store description
We are dedicated to providing customers with easy, flawless transactions and excellent books! We provide 100% customer satisfaction and are always here to answer any questions or concerns for our customers.
Specialty
Non-Fiction across all genres, FictionSeller's business information
Farm For Books Inc
1734 Bellaire Street
Denver, CO U.S.A. 80220