The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retailing Series)

Czepiel, John A.

Language: English

Published by Lexington Books, 1985

0669082732 / 9780669082739

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Title
The Service Encounter: Managing Employee/Customer Interaction in Service Business (Advances I Retailing Series)
Author
Czepiel, John A.
Publisher
Lexington Books
Publication year
1985
Condition
new
Binding
Hardcover
Language
English
ISBN 10
0669082732
ISBN 13
9780669082739

GoldBooks

Denver, CO, U.S.A.

5-star seller

AbeBooks seller since May 15, 2019

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