Service Management: Operations, Strategy, and Information Technology

James A. Fitzsimmons et Mona J. Fitzsimmons

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Language: English

Published by Mcgraw-Hill College, 1997

0070217602 / 9780070217607

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# Relié : 613 pages # Parution : 1997.

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Title
Service Management: Operations, Strategy, and Information Technology
Author
James A. Fitzsimmons et Mona J. Fitzsimmons
Publisher
Mcgraw-Hill College
Publication year
1997
Condition
Fine
Binding
Hardcover
Language
English
ISBN 10
0070217602
ISBN 13
9780070217607
Edition
2nd Edition
Item weight
975 grams
Dimensions
19.05 centimeters width by 24.13 centimeters height by 3.18 centimeters depth

Tamery

Paris, France

2-star seller

AbeBooks seller since December 5, 2008

Shipping rates from France to U.S.A.

Item12 to 15 business days6 to 10 business days
First itemUS$ 17.21US$ 20.66
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