Service Management Principles for Hospitality and Tourism
Language: English
Published by Kendall Hunt Publishing, 2015
- Softcover
- Used
Seller: SustainableBooks.com, Amherst, NY, U.S.A.SustainableBooks.com
AbeBooks seller since August 19, 2025
Condition: Used - Good
US$ 8.59
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Add to basketItem description from seller
Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting.
Seller Inventory # 1465269606-2-4
- Title
- Service Management Principles for Hospitality and Tourism
- Author
- Jay Kandampully; David Solnet
- Publisher
- Kendall Hunt Publishing
- Publication year
- 2015
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1465269606
- ISBN 13
- 9781465269607
- Edition
- 2nd Edition
- Item weight
- 1.35 pounds
Service Management Principles for Hospitality & Tourism in the Age of Digital Technology was developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that the content of this book remains current and includes references and examples about how service organizations can capitalize on, or are impacted by, ongoing technological and social changes impacting the world, such as the sharing economy, social media, mobile and wearable technologies, online communities, and many others.
This edition offers a significant uplift in the way technology impacts all of the service management principles in the book, with countless new examples, links, and cases.
"Synopsis" may belong to another edition of this title.
SustainableBooks.com
Amherst, NY, U.S.A.
AbeBooks seller since August 19, 2025
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