Service Management Principles for Hospitality and Tourism
Language: English
Published by Kendall Hunt Publishing, 2015
- Softcover
- Used
Seller: The Book Cellar, LLC, Nashua, NH, U.S.A.The Book Cellar, LLC
AbeBooks seller since August 12, 1998
Condition: Used - Good
US$ 8.07
Quantity: 1 available
Add to basketItem description from seller
Has moderate shelf wear, highlighting, underlining and/or writing. Great used condition.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
Seller Inventory # 10841150
- Title
- Service Management Principles for Hospitality and Tourism
- Author
- KANDAMPULLY JAY
- Publisher
- Kendall Hunt Publishing
- Publication year
- 2015
- Condition
- Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 1465269606
- ISBN 13
- 9781465269607
- Edition
- 2nd Edition
- Item weight
- 22 ounces
- Dimensions
- 7x0x9
Service Management Principles for Hospitality & Tourism in the Age of Digital Technology was developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that the content of this book remains current and includes references and examples about how service organizations can capitalize on, or are impacted by, ongoing technological and social changes impacting the world, such as the sharing economy, social media, mobile and wearable technologies, online communities, and many others.
This edition offers a significant uplift in the way technology impacts all of the service management principles in the book, with countless new examples, links, and cases.
"Synopsis" may belong to another edition of this title.
The Book Cellar, LLC
Nashua, NH, U.S.A.
AbeBooks seller since August 12, 1998
Shipping rates within U.S.A.
| Item | 4 to 14 business days | 2 to 6 business days |
|---|---|---|
| First item | US$ 3.99 | US$ 6.50 |
Payment methods
Store description
We deal mainly in textbooks and other high level books. We have a large selection of in-print and out-of-print technical and college textbooks, classics, and other used books. Customer support is available Monday-Friday, 9:00-4:30 EST.
Specialty
Elementary-level textbooks, Technical manuals, references and textbooks, Medical references and textbooks, College-level textbooks, High School textbooksSeller's business information
The Book Cellar, LLC
100Factory St
Nashua, NH U.S.A. 03060
Terms of sale
The Book Cellar, LLC
100 Factory St
Nashua, NH 03060
603-880-6400
sales@bookcellaronline.com
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.