Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services
Language: English
Published by Wiley, 1991
- Hardcover
- New

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- Title
- Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services
- Author
- Stemper, Robert G.
- Publisher
- Wiley
- Publication year
- 1991
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0471540307
- ISBN 13
- 9780471540304
A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer's point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client.
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About the Author
Robert G. Stemper is the author of Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services, published by Wiley.
"About the title" may belong to another edition of this title.
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