Title: Since Strangling Isn't an Option.: Dealing with Difficult People--Common Problems and Uncommon Solutions
Publisher: Penguin Publishing Group
Publication Date: 1999
Language: English
ISBN 10: 0399525408
ISBN 13: 9780399525407
Binding: Paperback
Condition: Very Good
Dust Jacket Condition: No Jacket
Weight: 0.66 pounds

About this title

Synopsis

For those who feel like they are expending too much energy either engaging in conflict or desperately trying to avoid it, this refreshing, realistic guide provides accessible solutions. Readers will learn why dealing with a difficult person doesn't have to ruin their day, the habits that cause conflict, and the techniques that can turn things around. It also gives readers insight into their own power in shaping relationships, and specific advice for handling different personality types. There really is a better way!

About the Author

Sandra A. Crowe, a certified executive coach, is president of Pivotal Point Training and Consulting, Inc., and counts the White House, the PBS Learning Channel, Sony, NASA, and many others among her clients. She is also the creator of the audiotape program "Snakes, Apes & Bees: A Guide to Getting Along with Difficult People."

"About this title" may belong to another edition of this title.

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