Strategic Quality Management: A Strategic Systems Approach to Continuous Improvement

Pryor, Mildred Golden, White, J. Christopher, Toombs, Leslie A.

ISBN 10: 0873934164 / ISBN 13: 9780873934169

Published by Dame Publishing (edition 1), 1999

About this Item

The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Seller Inventory # 0873934164-7-1

Bibliographic Details

• Title: Strategic Quality Management: A Strategic Systems Approach to Continuous Improvement
• Publisher: Dame Publishing (edition 1)
• Publication Date: 1999
• Language: English
• ISBN 10: 0873934164
• ISBN 13: 9780873934169
• Binding: Loose Leaf
• Edition: 1.
• Condition: Fair

About this title

Synopsis

Strategic Quality Management is written for people who choose to be strategists-people who choose to ensure the success of their improvement efforts by integrating them into the strategic man-age-ment of their organizations. This book comprehensively addresses the elements required to ensure long-term momentum for improvement. In addition, it discusses continuous improvement from several per-spectives (Historical, Strategic, Behavioral, Process and Results, and Futuristic) and describes why those perspectives are all essential for an improvement initiative to be successful. Also included are specific improvement models, flowcharts, and checklists which are useful in the application of the im-prove-ment philosophies and tools described in the text. The foundation for Strategic Quality Man-age-ment (SQM) is the Five P's Model which emphasizes the need for alignment of organizational Pur-pose, Principles, Processes, and people in order to achieve Performance excellence. Each of the Five P's is discussed separately as an essential element of SQM, then in terms of its impact on the other four P's.