ISBN 0-13-460114-9. Hardback. No dustjacket. Second Printing. Tight sound unmarked copy in Very Good condition with small tear to bottom edge of spine and minor edge wear.

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Bibliographic Details

Title: Supervisor's Script Book.
Publisher: Prentice Hall. 1996.
Publication Date: 1996
ISBN 10: 0134601149
ISBN 13: 9780134601144
Binding: Hardcover
Printing: 2nd Printing

About this title

Synopsis

Even the best managers sometimes find themselves at a loss for words when confronted with difficult bosses, problem employees, unhappy customers, or sensitive issues. Supervisor's Script Book gives you actual word-for-word responses you can use to successfully mediate conflicts, gain support for your initiatives, and stop potentially destructive situations before they undermine your authority and chances for career advancement.
The 176 scripts in this unique management tool will help you quickly and efficiently solve virtually every problem you could face on the job, counter all the responses you're likely to hear, and promote a work atmosphere of mutual respect, cooperation, and enhanced productivity.

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General used book store. 30 years in business. Large stock covering most fields. Specialities include Science fiction, Mysteries, Children's Books, Military, Transportation, Religion. Open seven days a week, 10 to 6.

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Tacoma Book Center
324 East 26th Street, Tacoma, WA, 98421, U.S.A.

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