Synopsis
When you are under pressure, can you communicate with clarity? In business, community affairs, at home...learn to think --and speak--on your feet, to respond appropriately and confidently every time. Using proven strategies, on-target tactics, and practical examples, this book will help you improve your end of any conversation. You'll discover how to answer impressively, even if you don't know the answer; polish your delivery so you can tackle tough questions head on; say, 'It's none of your business in socially acceptable terms; reply, 'I don't know' and still be convincing; develop good conversations even with difficult people. If you have ever been caught off guard in a meeting, stumped by a query in a sales call, suffered an embarrassing silence in a job interview, or thought of the perfect rejoinder--after the conversation, help is here in 'Thinking On Your Feet.' What you need to know is featured in a new Quick Guide. Job interviewing, gender communications, Q & A, and opportunities to say a few words are examined, with precise tactics and lively before-and-after examples.
From the Publisher
How to communicate under pressure is a skill everyone needs to master. Skillful communicators are able to succeed, but many have told us they didn't know exactly how they did it. The strategies here are specific, precise, concise, and practical. The examples are lively, amusing, real life incidents. Whether you feel you think on your feet just fine or want to, this book will make you more confident--and more successful-- in your dealings with others.
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