Thinking on Your Feet: Answering Questions Well, Whether You Know the Answer--Or Not - Softcover

Woodall, Marian K.

Softcover

ISBN 10: 0941159019 ISBN 13: 9780941159012

Publisher: Professional Business, 1987

Synopsis

When you are under pressure, can you communicate with clarity? In business, community affairs, at home...learn to think --and speak--on your feet, to respond appropriately and confidently every time. Using proven strategies, on-target tactics, and practical examples, this book will help you improve your end of any conversation. You'll discover how to answer impressively, even if you don't know the answer; polish your delivery so you can tackle tough questions head on; say, 'It's none of your business in socially acceptable terms; reply, 'I don't know' and still be convincing; develop good conversations even with difficult people. If you have ever been caught off guard in a meeting, stumped by a query in a sales call, suffered an embarrassing silence in a job interview, or thought of the perfect rejoinder--after the conversation, help is here in 'Thinking On Your Feet.' What you need to know is featured in a new Quick Guide. Job interviewing, gender communications, Q & A, and opportunities to say a few words are examined, with precise tactics and lively before-and-after examples.

About this title

From the Publisher

How to communicate under pressure is a skill everyone needs to master. Skillful communicators are able to succeed, but many have told us they didn't know exactly how they did it. The strategies here are specific, precise, concise, and practical. The examples are lively, amusing, real life incidents. Whether you feel you think on your feet just fine or want to, this book will make you more confident--and more successful-- in your dealings with others.

From the Author

Learning to "buy time" -- with silence, with a gesture, with a repetition of the question -- will give you better results no matter what your pressure situations are: Acing job interviews, overcoming "I'm a woman and he's a man" situations at home and at work, handling volunteers, placating customers and clients, spinning the reporter's sharp queries, responding to kids - it's all here.

From college technical writing students to CEO proposal presenters, my clients provided incentive for me to write up the things we do -- some more naturally than others -- to handle difficult communicating situations. Join us!

Edition details

• Publisher: Professional Business
• Publication date: 1987
• ISBN 10: 0941159019
• ISBN 13: 9780941159012
• Binding: Paperback
• Language: English
• Number of pages: 100