Total Customer Service: The Ultimate Weapon : A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's
Language: English
Published by HarperCollins Publishers, 1989
- Hardcover
- New
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
AbeBooks seller since April 17, 2008
Condition: New
US$ 76.19
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # Q-0060161809
- Title
- Total Customer Service: The Ultimate Weapon : A Six Point Plan for Giving Your Business the Competitive Edge in the 1990's
- Author
- William H. Davidow; Bro Uttal
- Publisher
- HarperCollins Publishers
- Publication year
- 1989
- Condition
- New
- Binding
- hardcover
- Language
- English
- ISBN 10
- 0060161809
- ISBN 13
- 9780060161804
- Item weight
- 20 ounces
- Dimensions
- 9x6x1
"Synopsis" may belong to another edition of this title.
Reviews
- Robert Logsdon, Indiana State Lib., Indianapolis
Copyright 1989 Reed Business Information, Inc.
"About the title" may belong to another edition of this title.
BennettBooksLtd
Los Angeles, CA, U.S.A.
AbeBooks seller since April 17, 2008
Shipping rates within U.S.A.
| Item | 7 to 30 business days | 3 to 14 business days |
|---|---|---|
| First item | US$ 6.95 | US$ 9.95 |
Payment methods
Seller's business information
BennettBooksLtd
CA, U.S.A.
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.
Shipping terms
Orders ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.