Total Quality Management: Three Steps to Continuous Improvement

Arthur R. Tenner, Irving J. Detoro

ISBN 10: 0201563053 / ISBN 13: 9780201563054

Published by Addison Wesley, 1992

About this Item

Gebundene Ausgabe Sehr guter Zustand Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe Addison Wesley , 1992 , Total Quality Management: Three Steps to Continuous Improvement, Arthur R. Tenner, Irving J. Detoro.

Seller Inventory # BU357650

Bibliographic Details

• Title: Total Quality Management: Three Steps to Continuous Improvement
• Publisher: Addison Wesley
• Publication Date: 1992
• Language: English
• ISBN 10: 0201563053
• ISBN 13: 9780201563054
• Binding: Hardcover
• Condition: Sehr gut - gebraucht
• Dust Jacket Condition: Dust Jacket Included
• Seller catalogs:
  • Ratgeber

About this title

Synopsis

"Total Quality Management: Three Steps to Continuous Improvement" lets you learn how to move beyond the 'buzzwords' of quality to capture the competitive advantage that quality improvement experts always promise but rarely deliver.... In this comprehensive book, authors Tenner and DeToro bring you proven, successful service quality improvement techniques used at leading companies worldwide.