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Bibliographic Details

Title: Transforming IT: A Five-Step Plan for Adopting a Service-Centric IT Model
Publisher: Solana Books 00/n /01 J
Publication Date: 2008
Language: English
ISBN 10: 1427632162
ISBN 13: 9781427632166
Binding: Paperback
Condition: Very Good

About this title

Synopsis

The nature of IT (information technology) is changing, and changing fast. IT is an increasingly powerful means by which organizations can grow and gain competitive advantage in the marketplace. Yet most organizations struggle to meet the challenges associated with this opportunity. IT leaders typically describe their current situation as being over subscribed, under budgeted, and under constant pressure just to keep the lights on. But these are just symptoms of an underlying condition: IT is simply not structured to deliver its services in a way that s aligned with how the business itself delivers services.

In Transforming IT: A Five-Step Plan for Adopting a Service-Centric IT Model, the authors lay out a common sense approach for transforming IT so that it can position itself as a strategic contributor to business innovation. They focus on pragmatic ways to drive lasting change in IT to move the business strategy forward.

About the Author

Keith Jahn is a member of HP's office of strategy and technology. During his career as an IT practitioner, architect and strategist, he has designed and led several large scale transformation initiatives. He has a passion for IT-led business effectiveness and has held leadership roles at several Fortune 500 corporations as well as several commercial outsourcing organizations. He resides in Houston, TX.

Rebecca Lawson manages HP's portfolio of service management offerings. Her career has focused on strategy, communications and business development for such companies as EDS, IBM, CA, BearingPoint, Protiviti and a host of internet start-ups. She lives in Solana Beach, CA.

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