Turning Team Performance Inside Out

Unlike other books offering the latest system, procedure, process to improve team effectiveness, Turning Team Performance Inside Out persuasively demonstrates that the real key is to begin at the beginning: go inside the team to analyze the temperament, function and operating style of each team member.

Susan Nash is founder of EM-Power, Inc., a training and consulting firm working with Fortune 500 clients in the U.S. and Europe including 3Com, Oracle, Dayton Hudson, Charles Schwab, Timberland, Cisco, Intel, The North Face, IBM, and Sybase. Previously she was director of training for Williams-Sonoma, Inc., where she conducted selling-skills programs for over 4,500 retail employees annually and developed leadership training curricula for more than 300 managers. Additionally, she has worked with more than 5,000 individuals using the concepts of psychological type and temperament to improve work performance and satisfaction.