Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
Language: English
Published by Routledge, 2001
- Hardcover
- New
Seller: Chiron Media, Wallingford, United KingdomChiron Media
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- Title
- Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
- Publisher
- Routledge
- Publication year
- 2001
- Condition
- New
- Binding
- hardcover
- Language
- English
- ISBN 10
- 0415222710
- ISBN 13
- 9780415222716
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
"Synopsis" may belong to another edition of this title.
About the Author
Jiju Antony, David Preece
"About the title" may belong to another edition of this title.
Chiron Media
Wallingford, United Kingdom
5-star seller
AbeBooks seller since August 2, 2010
Shipping rates from United Kingdom to U.S.A.
| Item | 14 to 21 business days | 14 to 21 business days |
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| First item | US$ 20.75 | US$ 20.75 |
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WRAP Ltd
Unit 4, 119 Loverock Rd
Reading, United Kingdom RG30 1DZ
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