VoiceXML: Professional Developer's Guide with CDROM

Learn how to build voice-enabled applications using VoiceXML
VoiceXML is designed for creating human-computer dialogs that feature synthesized speech, digitized audio, recognition of spoken and key input, recording of spoken input, telephony, and mixed-initiative conversations. Providing a detailed look at this markup language, VoiceXML (Version 2.0 is covered) takes the reader from the basics of voice solutions all the way through to building and running an application. It also reviews the critical success factors when designing and implementing a voice strategy and provides a glimpse into the future of voice technologies. The authors include discussions on how to generate dynamic VoiceXML content as well as the design of compelling and effective voice user interfaces.
CD-ROM includes code from the book as well as development toolkits and reference material from multiple vendors.

CHETAN SHARMA is Director of R&D at Luminant Worldwide, a leading Internet professional services firm. In this role, he provides vision and strategic direction, directs R&D efforts, and focuses on exploring and evangelizing emerging technologies. He is frequently invited to speak at industry conferences worldwide and is often quoted in media publications. He is also the author of Wireless Internet Enterprise Applications (Wiley) and he holds patents in wireless communications.
JEFF KUNINS is Senior Manager of Technical Marketing at Tellme Networks, Inc., and a frequent speaker at industry shows like Wireless DevCon. He holds patents in Web-based security and zero-footprint voice application development, and is one of the seminal evangelists of VoiceXML technology.