Title: What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
Publisher: Addison-Wesley Publishing Company, Inc
Publication Date: 1992
Language: English
ISBN 10: 0201577127
ISBN 13: 9780201577129
Binding: Soft cover
Condition: New

About this title

Synopsis

Is your boss a “Perfectionist,” demanding flawless results? Do you have “Can-Do” employees who can't deliver? Does a “Drain” siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.

About the Author

Sam Deep is a consultant and trainer from Pittsburgh.

Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.

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