What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers

Deep, Sam; Sussman, Lyle

ISBN 10: 0201577127 / ISBN 13: 9780201577129

Published by Addison-Wesley Publishing Company, Inc (edition 1), 1992

About this Item

It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Seller Inventory # 0201577127-11-1

Bibliographic Details

• Title: What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers
• Publisher: Addison-Wesley Publishing Company, Inc (edition 1)
• Publication Date: 1992
• Language: English
• ISBN 10: 0201577127
• ISBN 13: 9780201577129
• Binding: Paperback
• Edition: 1.
• Condition: Very Good

About this title

Synopsis

Is your boss a “Perfectionist,” demanding flawless results? Do you have “Can-Do” employees who can't deliver? Does a “Drain” siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.

About the Author

Sam Deep is a consultant and trainer from Pittsburgh.

Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.