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Bibliographic Details

Title: When Talking Makes Things Worse! : Resolving Problems When Communication Fails
Publisher: Whitehall & Nolton Publishers
Publication Date: 1997
Language: English
ISBN 10: 1888430427
ISBN 13: 9781888430424
Binding: Hardcover
Illustrator: Horsey, David
Condition: Good
Weight: 1.151 pounds

About this title

Synopsis

Introduces a four-step method--strategic communication--for resolving a communication problem

About the Author

Dr. David Stiebel (pronounced "Steeble")

CBS, ABC, NBC, National Public Radio, Canadian Broadcasting Corporation, Associated Press, United Press International and CNN have tapped him as an on-air correspondent and analyst. The press has called him "an acknowledged wizard at settling feuds," "a master of mediation"--a world renowned negotiation adviser to corporate and government officials. He has consulted to Fortune 500 companies such as Lockheed and Xerox, in addition to teaching at the University of California, Berkeley and guest lecturing at more than a dozen other universities.

According to a UCLA study, managers who took Dr. Stiebel's course scored 98% higher in negotiation skills than their colleagues.

David Horsey (illustrator)

The nationally syndicated award-winning editorial cartoonist and columnist has been featured in The New York Times, The Washington Post, Los Angeles Times, Newsweek, Business Week, and Fortune. His cartoons appear daily in the Seattle Post-Intelligencer.

"About this title" may belong to another edition of this title.

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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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