Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

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Bibliographic Details

Title: W. A. Y. M. I. S. H. : Why Are You Making It So Hard to Give You My Money
Publisher: Waymish Pub. Co
Publication Date: 2020
Language: English
ISBN 10: 0967324505
ISBN 13: 9780967324500
Binding: Soft cover
Edition: 3rd Edition
Condition: Very Good
Weight: 0.639 pounds

About this title

Synopsis

WAYMISH means Why Are You Making It So Hard...for me to give you my money? A Waymish; is any dumb mistake made when dealing with a customer. It's the disastrous effect of one minute's lousy service which loses a customer ready and willing to spend money. One Waymish. One customer lost. All future profits gone. The book's examples make excellent staff training material.

About the Author

Ray Considine has coached sales and customer service people in the automotive industry, banking, construction, and utilities. He's called a salesman's salesman; because, in addition to seminars, he also works side-by-side with salespeople as they deal with customers. Considine is a Harvard graduate, a noted key-note speaker, Irish, and gifted storyteller.

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Store Description

Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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Better World Books Marketplace, Inc.
55740 Currant Road, Mishawaka, IN, 46545, U.S.A.

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