Workplace Communication for the 21st Century: Tools and Strategies That Impact the Bottom Line [2 volumes]

Ph.D., Jason S. Wrench

ISBN 10: 0313396310 / ISBN 13: 9780313396311

Published by Praeger (edition ), 2013

About this Item

The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Seller Inventory # 0313396310-7-1

Bibliographic Details

• Title: Workplace Communication for the 21st Century: Tools and Strategies That Impact the Bottom Line [2 volumes]
• Publisher: Praeger (edition )
• Publication Date: 2013
• Language: English
• ISBN 10: 0313396310
• ISBN 13: 9780313396311
• Binding: Hardcover
• Condition: Fair

About this title

Synopsis

Workplace Communication for the 21st Century: Tools and Strategies That Impact the Bottom Line explains and simplifies what organizational communication scholars have learned, presenting this knowledge so that it can be easily applied to generate tangible benefits to employees and employers as they face everyday challenges in the real world.

This two-volume work discusses internal organizational and external organizational communication separately, first explaining how communication functions within the confines of a modern organization, then addressing how organizations interact with various stakeholders, such as customers, clients, and regulatory agencies. The expert contributors provide a thorough and insightful view on organizational communication and supply a range of strategies that will be useful to practitioners and academics alike.

About the Author

Jason S. Wrench, EdD, is associate professor in the Communication and Media Department at the State University of New York at New Paltz.