Title: How to Write Complaint Letters That Work: A Consumer's Guide to Resolving Conflicts & Getting Results
Publisher: Jist Works
Publication Date: 1994
Language: English
ISBN 10: 1571120637
ISBN 13: 9781571120632
Binding: Soft cover
Condition: New

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Synopsis

Using the proven SPEAKWRITE method and illustrated with many examples, this informative book explains how to write results-oriented complaint letters. The authors also include advice on finding the right person to address, determining the proper tone, and deciding when a complaint letter is appropriate.

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