How to Write Complaint Letters That Work: A Consumer's Guide to Resolving Conflicts & Getting Results
Language: English
Published by Jist Works, 1994
- Softcover
- New
Softcover
Condition: New
US$ 99.99
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Seller Inventory # 1571120637
- Title
- How to Write Complaint Letters That Work: A Consumer's Guide to Resolving Conflicts & Getting Results
- Author
- Westheimer, Patricia H.; Mastro, Jim
- Publisher
- Jist Works
- Publication year
- 1994
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1571120637
- ISBN 13
- 9781571120632
Using the proven SPEAKWRITE method and illustrated with many examples, this informative book explains how to write results-oriented complaint letters. The authors also include advice on finding the right person to address, determining the proper tone, and deciding when a complaint letter is appropriate.
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