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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: very_good. Item may have minor cosmetic defects such as marks, wears, cuts, bends, or crushes on the cover, spine, pages, or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
-
Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
-
Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
-
Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Personalized : Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.
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Personalized : Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Personalized : Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press (edition ), 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: Good. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Personalized : Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: Very Good. 1771917907. 2/24/2026 7:25:07 AM.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
-
Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
-
Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press October 2024, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardcover. Condition: Used.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: New.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
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Personalized : Customer Strategy in the Age of Ai
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: As New. Unread book in perfect condition.
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Personalized : Customer Strategy in the Age of Ai
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: New.
-
Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: New.
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Personalized
Language: English
Published by Harvard Business Review Press, US, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Hardback. Condition: New. A USA Today BestsellerIn a world where consumers expect more-instantly and seamlessly-personalization is a strategic imperative.Consumers want personalized experiences, but few companies are rising to the challenge. Those that succeed in personalization build trusted relationships with millions of customers and engage with them at every step throughout their journey. Through the power of AI, they rethink their operations and unleash the creativity of their teams to fine-tune every interaction, delighting customers in the process.But most companies are not doing personalization well, leading to wasted money, squandered effort, and missed expectations. To be done effectively, personalization must be a critical element of an organization's strategy.Personalized is a playbook for delivering true personalization at scale. In this book, Boston Consulting Group's Mark Abraham and Harvard Business School's David C. Edelman describe Five Promises of Personalization:Empower Me: Understand each customer's needs and how best to meet them.Know Me: Win customers' trust and permission to use their data to improve their experience.Reach Me: Reach out to the right customer, in the right channel, at the right time.Show Me: Tailor unique content to be relevant to each customer, enabled by generative AI.Delight Me: Design new ways of working and ensure continuous improvement, so a customer's experience feels magical.With detailed examples across industries-including retail, health care, banking, technology, and travel-this book will help executives learn how to put personalization at the center of their strategy, accelerate growth, and capture their share of the $2 trillion personalization prize.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business School Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Condition: New.
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Personalized
Language: English
Published by Harvard Business Review Press, US, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
US$ 31.95
Free Shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketHardback. Condition: New. A USA Today BestsellerIn a world where consumers expect more-instantly and seamlessly-personalization is a strategic imperative.Consumers want personalized experiences, but few companies are rising to the challenge. Those that succeed in personalization build trusted relationships with millions of customers and engage with them at every step throughout their journey. Through the power of AI, they rethink their operations and unleash the creativity of their teams to fine-tune every interaction, delighting customers in the process.But most companies are not doing personalization well, leading to wasted money, squandered effort, and missed expectations. To be done effectively, personalization must be a critical element of an organization's strategy.Personalized is a playbook for delivering true personalization at scale. In this book, Boston Consulting Group's Mark Abraham and Harvard Business School's David C. Edelman describe Five Promises of Personalization:Empower Me: Understand each customer's needs and how best to meet them.Know Me: Win customers' trust and permission to use their data to improve their experience.Reach Me: Reach out to the right customer, in the right channel, at the right time.Show Me: Tailor unique content to be relevant to each customer, enabled by generative AI.Delight Me: Design new ways of working and ensure continuous improvement, so a customer's experience feels magical.With detailed examples across industries-including retail, health care, banking, technology, and travel-this book will help executives learn how to put personalization at the center of their strategy, accelerate growth, and capture their share of the $2 trillion personalization prize.
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Personalized: Customer Strategy in the Age of AI
Language: English
Published by Harvard Business Review Press, 2024
ISBN 10: 1647826276 ISBN 13: 9781647826277
Seller: Strand Book Store, ABAA, New York, NY, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Good.
