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Anders Gustafsson (162 results)
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Condition: Fair. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] [ Water Damage: SLIGHT, doesn't affect use ] Publisher: Business Expert Press Pub Date: 4/15/2016 Binding: Paperback Pages: 186 Reprint edition.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Condition: Very Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Business Expert Press Pub Date: 4/15/2016 Binding: Paperback Pages: 186 Reprint edition.
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Language: English
Published by Wiley & Sons, Incorporated, John, 2000
ISBN 10: 0787953105 ISBN 13: 9780787953102
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Language: English
Published by Wiley & Sons, Incorporated, John, 2000
ISBN 10: 0787953105 ISBN 13: 9780787953102
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Hardcover. Condition: Very Good. 1st Edition. Very good overall. it has a library sticker on the inside Binding is tight and square. Contents are crisp, clean, complete and undamaged.
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Hardcover. Condition: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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hardcover. Condition: Very Good. 1st Edition. Used - Very Good.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Condition: As New. Unread book in perfect condition.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Paperback. Condition: Like New. Ships in a BOX from Central Missouri! Like Brand NEW. No tears, highlighting or writing because it's never been used! May have minor shelf wear. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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Fà rsà k. Om litteratur
Language: Swedish
Published by Albert Bonniers fà rlag, 1998
ISBN 10: 9100567566 ISBN 13: 9789100567569
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Condition: New.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Condition: New.
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Service Innovation
Language: English
Published by Business Expert Press, US, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: Rarewaves.com USA, London, LONDO, United Kingdom
Seller rating 5 out of 5 stars
US$ 24.12
Free Shipping
Ships from United Kingdom to U.S.A.Quantity: Over 20 available
Add to basketPaperback. Condition: New. All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees.The questions posed in the book are:(1) How is it growing?(2)What are these new service innovations?(3)What are the drivers?(4)How can organizations work with service innovations in a structured way?The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.Despite the heightened focus on service in society, most models and theories of innovation are based on that the norm is a physical good. We believe that the norm is actually experiential and service based. This book addresses this mismatch of theory and practice for the benefit of those who are seeking to understand, teach, and practice service innovation.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
paperback. Condition: New. Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
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JMR: Journal of Marketing Research - February 2018
Published by American Marketing Association, 2018
Magazine / Periodical
Soft cover. Condition: Near Fine. 164 pgs. Includes articles on consumer choice, celebrity endorsements, volume calculations, buying behavior in B2B markets, targeting high-risk customers, TV viewing & advertising, and more. Very minimal wear.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 163742373X ISBN 13: 9781637423738
Condition: New.
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Service Innovation (Hardback or Cased Book)
Language: English
Published by Business Expert Press 4/15/2016, 2016
ISBN 10: 163742373X ISBN 13: 9781637423738
Hardback or Cased Book. Condition: New. Service Innovation. Book.
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Hardcover. Condition: Très bon. Ancien livre de bibliothèque avec équipements. Edition 1997. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1997. Ammareal gives back up to 15% of this item's net price to charity organizations.
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Service Innovation
Language: English
Published by Business Expert Press, 2016
ISBN 10: 163742373X ISBN 13: 9781637423738
Condition: As New. Unread book in perfect condition.
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Conjoint Measurement: Methods and Applications.
Seller: books4less (Versandantiquariat Petra Gros GmbH & Co. KG), Welling, Germany
Seller rating 5 out of 5 stars
gebundene Ausgabe. Condition: Gut. 2nd edition;. 542 Seiten; Das hier angebotene Buch stammt aus einer teilaufgelösten wissenschaftlichen Bibliothek und trägt die entsprechenden Kennzeichnungen (Rückenschild, Instituts-Stempel.); Schnitt und Einband sind etwas staubschmutzig; der Buchzustand ist ansonsten ordentlich und dem Alter entsprechend gut. Text in ENGLISCHER Sprache! Sprache: Englisch Gewicht in Gramm: 920.
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Service Innovation
Language: English
Published by MP-BEP Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
US$ 27.21
US$ 5.60 shipping
Ships from United Kingdom to U.S.A.Quantity: 15 available
Add to basketPAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
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Service Innovation (English)
Language: English
Published by Business Expert Press, 2016
ISBN 10: 1631574957 ISBN 13: 9781631574955
Condition: new.
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hardcover. Condition: New.
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Conjoint measurement: methods and applications.
Seller: books4less (Versandantiquariat Petra Gros GmbH & Co. KG), Welling, Germany
Seller rating 5 out of 5 stars
gebundene Ausgabe. Condition: Gut. 437 S. Das hier angebotene Buch stammt aus einer teilaufgelösten wissenschaftlichen Bibliothek und trägt die entsprechenden Kennzeichnungen (Rückenschild, Instituts-Stempel.). Schnitt und Einband sind staubschmutzig; Einbandkanten sind ziemlich bestossen; der Buchzustand ist dem Alter entsprechend gut. Sprache: Englisch Gewicht in Gramm: 640.
